Chapter 2

Q.1 An operating system is severely damaged. All data on the partition needs to be deleted, and all application software must be reinstalled. Which installation method should be used to correct the problem? 

 clean install 
 upgrade 
 multi-boot 
 virtualization 


Q.2 Which two statements should be included in a pre-installation checklist when upgrading an operating system? (Choose two.) 

 Verify that the hardware resources have multiple partitions. 
 Verify that the hardware resources meet or exceed the published minimum requirements. 
 Complete a full backup of all important files and data. 
 Overwrite any data currently contained on the drive to remove all contents. 
 Verify that the hardware resources are certified to work with the existing operating system prior to upgrading. 


Q.3 Which three pieces of information must be specified on a computer to allow that computer to send and receive information across networks? (Choose three.) 

 closest server 
 operating system 
 IP addrese 
 subnet mask 
 default gateway 
 network card driver 


Q.4 Which two items must be unique to each computer and cannot be duplicated on a network? (Choose two.)

 partition 
 file system 
 computer name 
 IP address 
 operating system 


Q.5 Which method of interacting with an operating system involves typing commands at a command prompt? 

 CLI 
 GUI 
 redirector 
 kernel translator 


Q.6 What are three characteristics of an operating system that is released under the GPL (GNU Public License)? (Choose three.) 

 full access to source code 
 software often available free 
 structured development cycle 
 can be expensive to purchase 
 limits what end-user can do with code 
 support normally user-based and often free 


Q.7 What is the purpose of a default gateway? 

 physically connects a computer to a network 
 provides a permanent address to a computer 
 identifies the network to which a computer is connected 
 identifies the logical address of a networked computer and uniquely identifies it to the rest of the network 
 identifies the device that allows local network computers to communicate with devices on other networks 


Q.8 Which two statements are true about drive partitions? (Choose two.) 

 Partitions are necessary in multi-boot installations. 
 A hard drive can be divided into an operating system partition and a data partition. 
 User data is never overwritten when a drive is partitioned. 
 A disk partition is a defined section of an operating system. 
 Each partition requires a different file system type 


Q.9 What occurs when computers are configured to receive their network configurations dynamically? 

 Each computer receives a permanent IP address. 
 A network administrator enters information on each computer. 
 Each computer requests configuration information from a server. 
 An NIC automatically provides configuration information to the computer and stores that configuration information. 


Q.10 What are two ways that a user can interact with an operating system shell? (Choose two.) 

 CLI 
 OS 
 GUI 
 NIC 
 kernel 


Q.11 Which three resource specifications are given by the manufacturer to ensure that an operating system performs as designed? (Choose three.) 

 required hard disk space 
 type of accelerated graphics card 
 recommended amount of RAM 
 printer requirements 
 processor type and speed 
 type of keyboard 


Q.12 The Lesson TaskMaster application from ChalkBoard has a problem. Every time the software is installed and loaded on a Windows XP-based Dell computer, and the moment something is typed followed by a tab, two tabs are inserted instead of one. What would be the best solution to this problem? 

 Uninstall and then reinstall Lesson TaskMaster. 
 Download, install, and apply a patch from Dell. 
 Download, install, and apply a patch from Microsoft. 
 Download, install, and apply a patch from ChalkBoard. 


Q.13 What Explorer menu option is used to determine the Windows XP version installed on a computer? 

 Edit 
 Help 
 View 
 Tools 
 Favorites 


Q.14 Which Windows XP Automatic Update option allows you to select the time when a Windows update is executed? 

 Automatic (recommended). 
 Install updates from the Windows Update web site. 
 Notify me but don’t automatically download or install them. 
 Download updates for me, but let me choose when to install them. 


Q.15 What two items are available from the About Windows option through the Windows Explorer Help menu? (Choose two.) 

 a list of troubleshooting links 
 the end-user license agreement 
 a list of installed hardware devices 
 the date of the last Windows update 
 the operating system version number 
 a list of terms with links to definitions 


Q.16 Which operating system patch installation method is used when a user is notified of a security update for remotely accessing a computer, but wishes not to install this patch? 

 manual 
 automatic 
 semi-automatic 
 prompt for permission 


Q.17 Which statement is true about installing an operating system on computers in a networked environment?

 The computer name must be unique for all computers on the same network. 
 The operating system must be the same on all computers on the same network. 
 The amount of installed RAM must be the same on all computers on the same network. 
 The operating system must have the latest patch applied during the installation or it will not participate in the network. 


Q.18 Windows XP has a known problem with specific Intel processors. What is the best course of action to take in this situation? 

 Power off the computer and reinstall the CPU. 
 Delete Windows XP and perform a clean install. 
 Reinstall Windows XP to the same hard drive partition. 
 Reinstall Windows XP to a different hard drive partition. 
 Download and install the Windows patch that fixes this problem. 
 Replace the Intel processor with one that is approved by Microsoft. 


Q.19 Which Windows file system is more likely to be used in a business environment? 

 ext2 
 ext3 
 NTFS 
 FAT16 
 FAT32 


Q.20 You must select an operating system for the faculty at a college. All of the questions below would be logical for you to ask except one. Determine the illogical question. 

 How much does the operating system cost and does the college have funding? 
 Is the technical support staff at the college able to support the operating systems being considered? 
 Do the operating systems being considered have the ability to support the ports available on the faculty computers? 
 What types of applications do the faculty use and are they compatible with the operating systems being considered?


Q.11) A computer in the Advanced Technology Center computer room on the second floor, room number 217, has the computer name ATC_217_7. What fact is true about the computer name? 
The name is dynamically assigned by the DNS server. 
The name is required to allow connectivity to the DHCP server. 
The name must include the floor number to support the SLA agreement. 
The names of all devices in a workgroup must be the same to allow LAN connectivity. 

The name makes it easier for users to reference the device when connecting to it to share resources.